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The Five Senses of Retail

 Imagine you’re visiting Walt Disney World in sunny Orlando, Florida. As you approach the entrance to the Magic Kingdom you are welcomed by just the right mixture of...

The 12 Worst Excuses for Not Training Retail Employees

Most CEOs, owners, and managers of retail stores understand that employee training is a key factor in improving customer service, increasing sales, and reducing turnover. Unfortunately, many retailers are...

Educational content